Legal notice

# Legal Notice

**Effective date: 14 July 2026**

## Website operator

This website is operated under the trading name:

**Treat Protocol Co.**  
**Website:** https://treatprotocol.co  
**Email:** hello@treatprotocol.co  
**Country of operation:** Singapore

Treat Protocol Co. is responsible for the operation of this website and the products offered through it.

## Website purpose

This website provides information about Treat Protocol products and enables customers to purchase pet treats, skincare, hygiene and wellness-related products for delivery within Singapore.

Use of this website and purchases made through it are subject to our Terms of Service, Privacy Policy, Shipping Policy, and Return and Refund Policy.

## Product and veterinary information

Information presented on this website, product packaging, social media or other Treat Protocol communications is provided for general informational purposes only.

It is not veterinary advice and is not intended to diagnose, treat, cure or prevent any disease or medical condition. Product information should not replace advice from a qualified veterinarian.

Always read product labels, ingredients, warnings and directions before use. Consult a veterinarian if you are uncertain whether a product is suitable for your pet, particularly if your pet has an existing medical condition, known allergy or sensitivity, is receiving medication, or is pregnant or nursing.

Stop using a product and seek veterinary advice if your pet experiences an unexpected or adverse reaction. For veterinary emergencies, contact a veterinarian immediately.

## Accuracy of information

We take reasonable care to ensure that information on this website is accurate and current. However, product packaging, ingredients, availability, prices, photographs and descriptions may change.

We may correct errors or update information without prior notice. Where an error materially affects an order already placed, we will contact the affected customer and provide an appropriate resolution.

Nothing in this notice excludes or restricts any consumer right or remedy that cannot lawfully be excluded under Singapore law.

## Intellectual property

Unless otherwise stated, the content of this website—including names, branding, photographs, graphics, packaging designs, text, videos and page layouts—is owned by or licensed to Treat Protocol Co. and is protected by applicable intellectual-property laws.

Content may be viewed for personal, non-commercial purposes. It may not be copied, reproduced, modified, distributed, published, sold or commercially exploited without prior written permission.

Third-party trademarks and content remain the property of their respective owners.

## External links

This website may contain links to third-party websites or services. Treat Protocol Co. does not control and is not responsible for their content, availability, security or privacy practices.

The presence of a link does not necessarily mean that we endorse the third party or its products and services.

## Limitation of liability

To the maximum extent permitted by law, Treat Protocol Co. is not responsible for losses arising from:

- Misuse of a product;
- Failure to follow product instructions or warnings;
- Reliance on general website information as a substitute for veterinary advice;
- Inaccurate information supplied by a customer;
- Third-party websites or services; or
- Events outside our reasonable control.

Nothing in this notice excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded.

## Governing law

This Legal Notice and the use of this website are governed by the laws of Singapore.

## Reporting concerns

To report an intellectual-property concern, inaccurate information, website security issue or other legal matter, contact:

**hello@treatprotocol.co**