Privacy Policy
Privacy Policy
Treat Protocol Co. respects your privacy and is committed to protecting your personal information.
Information We Collect
When you visit our website, place an order, create an account, subscribe to our mailing list or contact us, we may collect information such as:
- Name
- Email address
- Billing and shipping address
- Contact number
- Order details
- Payment and transaction information
- Website usage information
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Provide customer support
- Send order updates and delivery notifications
- Respond to enquiries
- Improve our website and services
- Send marketing updates, if you have opted in
- Meet legal, tax and regulatory obligations
Email Marketing
If you subscribe to our mailing list, we may send you updates about new products, promotions and brand content.
You may unsubscribe at any time using the unsubscribe link in our emails.
Payment Information
Payments are processed through secure third-party payment providers. Treat Protocol Co. does not store your full payment card details.
Sharing of Information
We may share necessary information with service providers who help us operate our business, including payment processors, delivery partners, email service providers and website service providers.
We do not sell your personal information.
Cookies and Analytics
Our website may use cookies and analytics tools to understand website traffic, improve user experience and support advertising or marketing functions.
You may adjust your browser settings to refuse cookies, although some parts of the website may not function properly.
Data Security
We take reasonable steps to protect your personal information. However, no method of online transmission or electronic storage is completely secure.
Contact
For privacy-related questions, contact us at:
hello@treatprotocol.co
Browse by Topic
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Paw Care
Paw licking, red paws and daily paw hygiene.
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Allergies
Understand common allergy triggers and long-term skin management.
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Yeast Infections
Learn why yeast infections occur and how to reduce recurrence.
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Daily Skin Care
Gentle daily routines to support healthy skin.
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Ingredients & Science
Evidence-based guides explaining pet skin care ingredients.
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Home Hygiene
Keeping bedding, toys and bowls cleaner for healthier pets.
Latest Articles
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How to Clean Pet Areas and Hard Surfaces: A Pra...
Learn the difference between cleaning and disinfecting, which pet-area surfaces to prioritise, and how HX-02 Environmental Spray fits into a practical home hygiene routine.
How to Clean Pet Areas and Hard Surfaces: A Pra...
Learn the difference between cleaning and disinfecting, which pet-area surfaces to prioritise, and how HX-02 Environmental Spray fits into a practical home hygiene routine.
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Why Dogs Get Yeast Infections: Causes, Symptoms...
Yeast infections are a common cause of itchy skin, smelly ears and persistent paw licking in dogs. Learn what causes yeast overgrowth, how veterinarians diagnose and treat it, and practical...
Why Dogs Get Yeast Infections: Causes, Symptoms...
Yeast infections are a common cause of itchy skin, smelly ears and persistent paw licking in dogs. Learn what causes yeast overgrowth, how veterinarians diagnose and treat it, and practical...
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Is Hypochlorous Acid (HOCl) Safe for Dogs? Ever...
Learn what hypochlorous acid (HOCl) is, how it works, whether it is safe for dogs, and how it may support gentle daily skin hygiene.
Is Hypochlorous Acid (HOCl) Safe for Dogs? Ever...
Learn what hypochlorous acid (HOCl) is, how it works, whether it is safe for dogs, and how it may support gentle daily skin hygiene.